Frequently asked questions

 

Do you offer warranty?

Yes! It's 1 year on parts excluding consumables: ACME screw and tubes. We don't cover damage from: electrical surges or damage from USB port surges, lack of cleaning and/or lubrication, the touch screen caused either by excessive force or corruption of the firmware, or damage from disassembling the extruder before unloading the pressure off of the clay.