Frequently asked questions

 

Do you offer warranty?

Yes! It's 1 year on parts excluding consumables, ACME screw, nut and tubes. We don't cover: 1. damage from electrical surges or damage from USB port surges. 2. Damages from lack of cleaning and lubrication. and 3. Damages to the touch screen caused either by excessive force or corruption of the firmware. 4. Damage from disassembling the extruder before unloading the pressure off of the clay.